FREQUENTLY ASKED QUESTIONS
You can reach our support team anytime by emailing help@electrifying.cfd or by calling us at +1 (424) 270-4386. Our customer care team typically responds within 24 hours on business days.
Our support team is available Monday to Friday, 9 AM – 6 PM (PST).
Emails sent outside these hours will be responded to on the next business day.
We aim to reply to all inquiries within 24 to 48 hours. During peak seasons or sales events, response times may vary slightly, but we’ll always do our best to assist you promptly.
Yes! Once your order ships, you’ll receive a confirmation email with a tracking number. You can use that link to monitor the progress of your shipment in real-time.
We’re sorry to hear that! Please contact us within 7 days of receiving your order at help@electrifying.cfd with your order number and a photo of the issue.
Our team will guide you through the replacement or refund process as per our Refund & Return Policy.
CONTACT US FOR ANY QUESTIONS
- EIN No. 92-3019408
- Address: 4038 Ursula, Los Angeles, CA 90008, USA
- Phone: +1 (424) 270-4386
- E-mail: help@electrifying.cfd